Fransiscus Fendy Novento

There are interesting terms in iso 9001:2008, they are:
– effective -> the right things
– efficient -> the things right

– validation -> the right product?
– verification -> the product right ?

– leader -> the right things ?
– manager -> the things right ?

– continuous -> increase without pause, straight linear line
– continual -> increase with pause, stair step by step line

– correction -> corrected without looking the root cause problem
– corrective -> corrected with looking the root cause problem

– ISO 9001-> talked about effectiveness
– ISO 9004 -> talked about efficiency